Last Updated: 2024-08-08
Welcome to SURICATO OÜ (“Company,” “we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use our services.
1. Services Provided
SURICATO OÜ offers various services, including but not limited to coaching, consulting, and marketing, to both businesses and individuals. Services can be purchased as one-off payments or subscriptions.
2. User Accounts and Responsibilities
Users must provide accurate and complete information during the signup or contact process.
Users agree to abide by our guidelines, terms, and any agreements entered into with SURICATO OÜ.
We reserve the right to terminate any user account at our discretion.
3. Payments and Fees
Payments can be made via invoice or online payment through card processors (Stripe, Revolut).
While we do not charge additional fees, payment gateways may impose transaction fees, which we absorb on behalf of our customers.
The specific payment terms, including refund policies, will be outlined in the individual contract agreed upon before services begin.
4. Refund Policy
Refunds are subject to the terms of the individual contract.
If work has not commenced or if specified in the contract, a refund may be issued up to 48 hours before the scheduled start of services.
If the work has begun, refunds will be issued minus a setup fee and administrative costs, as detailed in the specific contract.
5. Content Ownership
All content on the SURICATO OÜ website, including text, graphics, logos, and images, is owned by us and protected by copyright laws.
Users may not copy, distribute, or use our content without express written permission from SURICATO OÜ.
6. Data Collection and Privacy
We collect user information through contact forms, signup forms, and during checkout. This data is used for our business operations, including analytics and marketing (with user consent).
We utilize Google Analytics to collect website statistics. For more information on how we handle personal data, please refer to our Privacy Policy.
7. Third-Party Services
Our website may contain links to third-party websites or services. SURICATO OÜ is not responsible for the content, privacy policies, or practices of these third-party sites.
8. Intellectual Property
All intellectual property on our site is owned by SURICATO OÜ and is protected under applicable laws.
Unauthorized use of our intellectual property is prohibited.
9. Accuracy of Information
While we strive to ensure that the information on our website is accurate, there may be occasional errors or omissions. We reserve the right to correct any inaccuracies without prior notice.
10. Modification of Terms
SURICATO OÜ reserves the right to modify these Terms at any time. Any changes will be communicated to users via email.
11. Governing Law
These Terms are governed by the laws of Estonia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Estonia.
12. Dispute Resolution
All disputes arising from these Terms will first be attempted to be resolved through mediation. If mediation fails, the dispute will be resolved through arbitration in Estonia.]
13. Termination of Services
We reserve the right to terminate any user account or access to our services at our discretion, without prior notice, for any violation of these Terms or other applicable agreements.
14. Contact Information
If you have any questions about these Terms, please contact us via our contact page