Last Updated: 2024-08-08
SURICATO OÜ (“Company,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
Our website address is: https://suricato.co.
1. Information We Collect
We collect the following types of information:
1.1. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or sign up for our services.
- Make a payment or complete a transaction.
- Communicate with us via email, phone, or other methods.
This information may include:
- Name
- Email address
- Phone number
- Billing and payment details
- Company name and details (if applicable)
1.2. Non-Personal Information
We collect non-personal information automatically as you navigate our website, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on the website
- Referring URL
This information is collected using cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- 2.1. To Provide Services
We use your personal information to process transactions, provide our services, and manage customer relationships. - 2.2. To Improve Our Website
Non-personal information helps us understand how visitors interact with our site, allowing us to enhance user experience and improve our content and services. - 2.3. Marketing and Communications
With your consent, we may use your contact information to send you marketing communications, updates, or newsletters about our services. You can opt out of receiving these communications at any time. - 2.4. Legal Obligations
We may use your information to comply with legal obligations, enforce our terms and conditions, or protect our rights.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to collect and store non-personal information. These tools help us understand user behavior, monitor website performance, and tailor our marketing efforts.
3.1. Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us track website usage and performance.
- Marketing Cookies: Used to deliver relevant advertisements to users.
3.2. Managing Cookies
You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- 4.1. Service Providers
We may share your information with third-party service providers, such as payment processors (Stripe, Revolut), who assist us in providing our services. - 4.2. Legal Requirements
We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or court orders. - 4.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the following rights regarding your personal information:
- 7.1. Access and Correction
You can request access to your personal information and correct any inaccuracies. - 7.2. Deletion
You may request the deletion of your personal information, subject to legal and contractual obligations. - 7.3. Opt-Out of Marketing
You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
8. International Data Transfers
As our company is based in Estonia, your information may be transferred to and processed in other countries. We ensure that any such transfers comply with applicable data protection laws and provide adequate protection for your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our contact page